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Leanne Turner – Founder/CEO

Leanne Turner – Founder/CEO

Leanne is the Founder of Aching Arms. In June 2010, a year after her son James died, she set out to support the mental health and emotional well-being of parents who experience the loss of their much-loved baby. When the charity gained its registration with the Charity Commission in 2013 the trustees appointed Leanne as part time Charity Coordinator.

In January 2019 she was appointed full time CEO. Leanne’s role is to provide effective leadership and management of the charity’s strategic and operational aims. James remains at the heart of all the work she does for Aching Arms. Prior to founding Aching Arms, Leanne was an Education Consultant for an Inner London Education Authority for 8 years and teacher of secondary English, Drama and History for 11 years.


Lindsay Oliver – Client Care Manager & Trustee

Lindsay Oliver – Client Care Manager & Trustee

Lindsay became a volunteer for Aching Arms in 2015, shortly after the death of her second son Henry. She is now a Trustee and the Client Care Manager who, amongst other responsibilities, organises the provision of bears to families and hospitals and supports families via the Supporting Arms support services.

Lindsay is a healthcare professional, she originally trained as a Speech and Language therapist however, since Henry’s birth, she has worked as a Bereavement Midwife Care Assistant, working alongside the Bereavement Midwife, at a local hospital. She meets and supports families and their special babies in the hospital and continues this support back into the community and through to subsequent pregnancies.


Laura Seymour – Volunteer and Operations Coordinator

Laura Seymour – Volunteer and Operations Coordinator

Laura was appointed as part time Operations Coordinator for Aching Arms in July 2018. She oversees the day to day running of the charity, provides assistance to the Chair, Trustees and CEO and manages our team of 150+ volunteers. She also organises the provision of bears to families and hospitals and supports an ever-increasing number of hospitals, hospices, befriending groups and funeral directors who wish to offer Aching Arms bears to parents. Each month, Laura ensures that all the precious babies names, for whom bears have been dedicated in memory of, are added to our Dedication List.

Before working for Aching Arms, Laura worked for an investment bank in the City of London and has a Degree in Business Management. She is very proud to work for such an amazing charity and loves being able to offer a little comfort to families who need it.


Karen Summers – Fundraising Coordinator

Karen Summers – Fundraising Coordinator

Karen was proud to join Aching Arms in February 2019 having followed and supported the charity since it was founded. Karen’s work for Aching Arms is dedicated in memory of her friend’s beloved daughter, Grace Crowhurst.

Karen is our part-time Fundraising Coordinator and her role is to support our community of wonderfully loyal supporters with their creative, fun, and often emotive fundraising events and sporting challenges in memory of babies special to them. She manages our annual fundraising campaigns - Forget Me Not Tea Party, Miles in Memory, and the Christmas Campaigns. Her vision is to help Aching Arms to develop and grow whilst retaining our small charity passion and values.

Karen is a graduate in accountancy and finance and a qualified accountant (FCCA). Prior to joining Aching Arms, she had a 20-year career in finance. She has worked for the British Red Cross and the Terrence Higgins Trust as well as finance roles in higher education and primary education.


Sharon Knox – Charity Merchandiser

Sharon Knox – Charity Merchandiser

Sharon was a founding trustee of Aching Arms. She was one of the first bereaved mothers who volunteered to get the charity started in 2010. After the loss of her daughter Lily, Sharon welcomed the opportunity to reach out to help other families devastated by the loss of their baby. She worked with Leanne to establish the fundamentals of the charity, the style of bears, the ribbon colour and carefully chosen key messages that would go with each bear.

Sharon has fundraised in her local community and became the volunteer Merchandise Manager in 2013. In this role, she has established an excellent range of charity merchandise, available for purchase and for promotional use. In August 2020 we were delighted to appoint Sharon as part time Charity Merchandiser where she continues to run our charity shop. Sharon is an experienced Primary School Teacher working in the West Midlands and is very happy that Lily’s memory lives on through her work for Aching Arms.


Lynne Johnston – Social Media Manager

Lynne Johnston – Social Media Manager

Lynne has been involved with Aching Arms since 2015. Following the death of her son Ted when he was 39 days old, Lynne reached out to us to request a bear and since then she has become a hospital volunteer, preparing bears for Derriford Hospital, Plymouth, and she has taken part in fundraising events for us. Lynne is a freelance Social Media Manager and has been managing the Aching Arms social media platforms since 2018.


Roberta Jeffs – Fundraising Administrator

Roberta Jeffs – Fundraising Administrator

Roberta became a volunteer for Aching Arms in 2014 after receiving great comfort from the bear she received from Aching Arms after her first pregnancy loss. She is the local hospital volunteer for two large London hospitals and also volunteers her time to answer private messages on our Facebook page.  Roberta is a freelance Business Support Assistant and Social Media Manager. She assists our Fundraising Coordinator with fundraising administration and also supports our Social Media Manager with monitoring our social media platforms. 

Before working with Aching Arms, Roberta worked in an administration role in education and after completing a degree in Learning Disability Nursing and Social Work she worked as a children’s social worker.


Erica Stewart – Client Support

Erica Stewart – Client Support

Erica Stewart is a bereaved parent and mummy to Baby Shane who died following major heart surgery at 8 weeks old in 1983. She has three living adult children; Baby Shane was her third child.

Erica has 25 years’ experience working with bereaved parents and families at Sands (Stillbirth and Neonatal Death Charity). She started working as a volunteer on the Sands helpline in the mid ‘90s and after two years she became employed at Sands and worked her way up to Bereavement Support and Awareness Specialist working across all Sands teams. During Erica’s time at Sands, she co-facilitated the South East London Sands Support Group.

Erica trained at CBUK in Advanced Facilitation Skills and is a qualified counsellor and has her own private practice. She brings her knowledge, skills and experience to Aching Arms in her role in the Care Team.


Sundeep Kaur – Chair & Trustee

Sundeep Kaur – Chair & Trustee

Sundeep was elected as Chairperson of Aching Arms in September 2018. She has been an advocate of raising awareness of stillbirth and baby loss after her own experience of giving birth to her stillborn baby boy in September 2014. She works across her corporate network in improving corporate policies and practices towards pregnancy loss.

As the Chairperson for Aching Arms, she is responsible for ensuring that the board of trustees fulfill their responsibilities for the governance and the strategic direction of Aching Arms.

Professional life: Sundeep is a seasoned business executive having worked in many global organisations in senior leadership roles. She has lived in many parts of the world – India, New York and London and has worked in large financial services organisations. She has extensive experience in building strategic partnerships with large and mid-sized organisations and government bodies. She has relationships with members of the media and press. She is also an active contributor to various publications on topics that are close to her heart. Her contribution to the Huffington Post on baby loss has been widely read and circulated.

Click here to view the 2019 Chair’s report


Sarah Atkinson - Treasurer & Trustee

Sarah Atkinson - Treasurer & Trustee

Sarah started volunteering for Aching Arms in 2012 after the loss of her daughter Rose. She wanted to help others somehow and through finding Aching Arms and receiving a bear she knew this was a way to help other families. She started by helping to prepare bears for her local hospital and fundraising in her community. Sarah found preparing the bears and writing the dedication cards an emotional but worthwhile role that would help other bereaved families. She wished to become more involved with the charity and became a trustee and the charity’s first Fundraising Coordinator in 2015. She has helped grow the charity’s finances significantly by increasing the number of fundraisers.

In 2016, Sarah became the Treasurer of Aching Arms. She works closely with the current Fundraising Coordinator, Merchandise Manager and the CEO to ensure Aching Arms has the finances needed to meet its aims. Her work for Aching Arms is Rose’s time. Sarah is a small business owner of a pet supplies shop in Lancashire.


Andrew Barclay - Secretary & Trustee

Andrew Barclay - Secretary & Trustee

Andrew is the newest member of the charities Trustee board having been elected in February 2020. Andrew works with his wife Melissa to provide bears to their four local hospitals in the North West. He is a keen cyclist and rode the London 100 in July 2019 to raise funds for Aching Arms. Andrew has also taken part in lots of other fundraising activities and is a very active member of the board when it comes to forward planning. For work, Andrew is an allocator at one of his local public transport companies.

Andrew speaks passionately about how receiving his Alex bear after Madison’s death helped him and is keen to find ways for Aching Arms to reach out to more bereaved fathers.


Claire Osborn-Woollard - Trustee

Claire Osborn-Woollard - Trustee

Claire was elected as a Trustee of Aching Arms in 2013 when the charity was formally registered with the Charity Commission in England and Wales. Prior to this she volunteered for Aching Arms, where her roles have ranged from posting bears, answering private messages on social media, organising fundraising auctions and arranging meeting venues. Claire experienced five recurrent miscarriages and her work with Aching Arms is done in their memory and in the hope that other women and their partners find support after an early loss.

Claire’s professional background has always been customer focused. She currently works in the sales team with Avanti West Coast Trains. In her professional career, Claire has always been customer/people focused. She is gregarious and able to talk to people easily.


Dr. Anna Clancy - Trustee

Dr. Anna Clancy - Trustee

Anna has been involved with Aching Arms since 2012, following the death of her daughter Erin when she was 22 days old. In this time, she has fundraised, raised awareness, trained as an Ambassador and prepared bears for a local hospital/support group. Professionally, Anna works as a Senior Clinical Psychologist in the NHS and is registered with the HCPC. Anna has worked in mental health services for over 15 years and currently works with older adults who are experiencing a crisis associated with their mental health. Through her academic training and clinical work Anna has learned about bereavement and grief and has experience of working therapeutically in this area.

She is keen to support Aching Arms to develop their involvement in research and is also involved in promoting and supporting the wellbeing of those who work and volunteer with the charity.


Melissa Barclay - Trustee

Melissa Barclay - Trustee

Melissa joined Aching Arms as a volunteer in 2013, following the death of her first-born Madison Veda. Melissa is the hospital coordinator for four of her local hospitals in North West England, supporting both the Delivery and Early Pregnancy wards. She has spoken at various events, including bereavement study days, on behalf of the charity and she speaks passionately about Madison and how Aching Arms has helped both her and her husband cope with their loss. Melissa is a trained Ambassador for Aching Arms and a keen fundraiser who was elected a Trustee in February 2018.

Melissa is currently a teaching assistant at a Special Needs secondary school and a part time domiciliary carer for a private care company. Melissa has worked as a customer relations and complaints resolution manager prior to this. Melissa is also mum to her four rainbows.


Supporting Arms 07464 508994      support@achingarms.co.uk


  • Registered Charity No: 1153296