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Our Supporting Arms telephone and email support service is run by bereaved parents and gives you the opportunity to talk to someone who has an understanding of what you’re going through.

We hope to bridge the gap between you receiving an Aching Arms comfort bear and finding specialist support and we’re here for you whether you lost your baby recently or some years ago. We don’t want you to have to go through your loss alone, whether you want to share memories of your baby with us or talk about how you’re feeling. You can also ask for suggestions regarding funeral arrangements, significant date anniversaries, returning to work or anything else. We are here to help so don’t hesitate to contact us by phoning or texting 07464 508994 or by emailing support@achingarms.co.uk.

Supporting Arms is a flexible call back service open to anyone in the UK.  When you call, you’ll be taken to a voicemail for you to leave your name and phone number and we’ll then contact you within 72 hours, to arrange a convenient time to talk.

Please note:

  • This is not an emergency service, if you need to speak to someone urgently please contact one of the organizations on our Other Charities page.
  • We will only be available to pick up messages Monday to Friday.

If you need our help, please call us now on: 07464 508994 or email support@achingarms.co.uk

There is no support like the support from another bereaved parent.

Supporting Arms 07464 508994      support@achingarms.co.uk


  • Registered Charity No: 1153296